Repairs
Repair FAQ
- Do you buy broken devices?
- I can't be without my device!
- What if you damage my device during repair?
- I don't trust my device in the post
- How do I get my device back after repair?
- How do I get my device to you?
Shop
Shipping and Charges
Shop FAQ
- I would like to return an item
- Do you buy broken devices?
- I have placed an order but need to change my shipping details
- I've bought the part, I've tried to repair it myself but I can't
- I've received a part and the flex cable is damaged
- What guarantee do I get with my parts?
Parts and Accessories
Pickup and Delivery
Sending your device
- Can I send you my device from outside the UK?
- Can I use your 'Express Pickup' service if i'm not in the UK?
- How will I know when you've received my device?
- I haven't received any emails from you
- I haven't got any packaging to pack up and protect my device
- I can't print the label you've emailed me
Returning your device to you
- Can I send you my device from outside the UK?
- Can I use your Return By Tracked Mail service if I'm not in the UK?
- My original box / SIM card / case / accessories haven't been returned
- How will I know when my device has been delivered?
- I haven't received any emails from you
- What is your private 'In Transit' insurance?