When sending your device to us you have three options:
Visit Us
You are welcome to visit us at one of our branches. You can find a list of our branches HERE.
If you are visiting us the standard turnaround time is 1-3 days. If you need your repair done any sooner we do offer a Queue Jump service for some repairs which is at an additional cost. Please contact us before visiting to avoid a wasted journey. We operate a queue based system. It would not be fair to push your device to the front of the queue ahead of other people.
Post To Us
You can post your device to us. After placing your order please wait for our personalised confirmation email before sending your device. The address to visit / post to is:
mendmyi
29 Queen Street
Haverhill
CB9 9DZ
UNITED KINGDOM
Express Pickup
We offer an 'Express Pickup' service. With this service we will come to you anywhere in the UK and collect your device from you and return it to us for repair. This service is fully tracked, signed for and privately insured.