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  3. Sending your device

Sending your device

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  • Can I send you my device from outside the UK?
  • Can I use your 'Express Pickup' service if i'm not in the UK?
  • How will I know when you've received my device?
  • I haven't received any emails from you
  • I haven't got any packaging to pack up and protect my device
  • I can't print the label you've emailed me
  • What is your private 'In Transit' insurance?
  • Is it safe to send my device to you?
  • What do I need to include with my device when sending it?
  • What steps do I need to take to make sure my data is safe?
  • How will I know what day, time and address you are picking up my device from?
  • How does your 'Express Pickup' work?
  • How do I get my device to you?
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